Terms of Use
Uttarakhand Housing and Urban Development Authority is managing the content of the website. Though all efforts have been made to ensure the accuracy and currency of the content on this website, the same should not be construed as a statement of law or used for any legal purposes.
In no event will the Uttarakhand Housing and Urban Development Authority be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data, arising out of or in connection with the use of this Portal.
Links to other websites that have been included on this Portal are provided for public convenience only. We cannot guarantee the availability of such linked pages at all times.
These terms and conditions shall be governed by and construed in accordance with the Indian Laws. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of India.
Copyright Policy
Material featured on this website may be reproduced free of charge after taking proper permission by sending a mail to us. However, the material has to be reproduced accurately and not to be used in a derogatory manner or in a misleading context. Wherever the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material shall not extend to any material which is identified as being copyright of a third party. Authorisation to reproduce such material must be obtained from the departments/copyright holders concerned.
Grievance Policy
We value your trust & understand that there may be situations where you need to address concerns or grievances. This Customer Grievance Policy outlines our commitment to addressing and resolving grievances in a transparent and efficient manner.
The purpose of this policy is to:
- Define the process for customers to raise grievances.
- Ensure timely and fair resolution of grievances.
Customers can submit grievances through the following channels:
- Email: Send an email to uhudauk[at]gmail[dot]com
- Phone: Contact our support team at 0135-2719500
- Online Portal: Utilize our dedicated online portal for grievance submission. (https://uhudaeaseapp.uk.gov.in/easeapp)
Feedback : We value your feedback on our grievance resolution process. Your input is essential in helping us improve our services and prevent similar grievances in the future. You can share your feed-back with us at uhudauk[at]gmail[dot]com.
Privacy Policy
This website does not automatically capture any specific personal information from you, (like name, phone number or e-mail address), that allows us to identify you individually.
If the website requests you to provide personal information, you will be informed for the particular purposes for which the information is gathered e.g. feedback form and adequate security measures will be taken to protect your personal information.
We do not sell or share any personally identifiable information volunteered on the website site to any third party (public/private). Any information provided to this website will be protected from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
We gather certain information about the User, such as Internet protocol (IP) addresses, domain name, browser type, operating system, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.
Cancellation And Refund Policy
Submitted applications will be processed only after successful transaction has been done with the payment gateway. In case of a failed transaction the user shall have no right to claim the amount However, cancellation/refund policy for a service will be governed solely on the basis of applicable rules and regulations of the service as defined by department agency owning the service.
Hyper Linking Policy
Links to external websites/portals
At many places in this website, you shall find links to other websites/portals. This links have been placed for your convenience. We can not guarantee that these links will work all the time and we have no control over availability of linked pages.
Archival Policy
Uttarakhand Housing and Urban Development Authority specific content published in the State Organization Website are generic in nature, having no specific life (Time To Leave). Hence are always live and can be accessible through the website. However, content published under the sections like Events, Tenders, Recruitment and Announcements have a life span and will automatically be moved to the online archival section after the assigned end date (displayed along with each content item).